Frequently Asked Questions

Trust Our Professionals a New Evolution Heating Cooling & Electrical

Our team is proud to provide knowledgeable experts who are ready to answer all of your top questions. We know that facing a heating and cooling issue is never simple and rarely happens at a convenient time. With this in mind, we aim to ease your stress and worry by answering some of the top questions we are asked.

Don’t see your questions below? Ask a pro a question! You can also call us today at (313) 626-7063 to schedule a service.

  • If your thermostat is blank, check the batteries. If your unit doesn’t run on battery power, there may be a tripped circuit breaker or a safety switch that has been activated. If you have checked all of these potential issues and still have no luck, your thermostat may be broken. Call on our Metro Detroit HVAC experts for help!

  • There are a few common causes that are easy to fix when your air conditioner is blowing hot. First, check that your thermostat isn’t set to its heat setting and that the fan is switched “on.” Then, check your outside unit. If it looks clogged with dirt, leaves, or other debris, it could be affecting the cold air that it produces. The unit may also have lost power either at the breaker or because on an emergency shutoff switch.

  • Of course there is! A recent study shows that 70 percent of all home have ducting issues.

  • Seer stands for seasonal energy efficiency ratio. The higher the seer the higher the higher the miles per gallon and energy efficiency of your HVAC unit.

  • This happens because of low humidity in the Michigan winters. A whole home air humidifier can help fix this problem.

  • The answer is no. You won’t have to replace your equipment, but R22 prices will steadily rise and when you do replace your equipment, it’ll have to go to an environmentally friendly disposal.

  • The humidity in the winter is much lower. Plus, when you heat the air in your house, it reduces the humidity even more.Why is it so dry in my house in the winter?

  • Absolutely. New units can operate as low as 59 decibels, which equates to conversational speech.

  • Of course there is! A recent study shows that 70 percent of all home have ducting issues.

  • You should never really have to put Freon in your unit; it’s a sealed system. If you’re putting Freon in your unit, it’s leaking somewhere.

  • This is a question we get asked all the time. It depends on individual circumstances within a home. If you have pets, if you have an older home, allergies, dust, then you may have to change your filter more frequently. Typically, a one-inch filter will last anywhere from 30 days to 90 days.

  • We typically see that these units last between 12 and 15 years when they’re properly installed and have regular maintenance.

  • Your air conditioning can account for up to 70 percent of your utility bill.

  • Our HVAC experts in the Metro Detroit area proudly serve clients throughout Wayne, Oakland, Macomb and Washtanaw County. We offer emergency service and have same-day appointments available.